The Empathy Equation

Empathy has come into mainstream media, business literature and popular culture as either a default, a desirable trait or in need of development. With so much material and perspectives, there’s no end to the definitions or advice and wondering if we are doing empathy wrong…

Why Conversation is Crucial for Learning

Conversation and social learning supports change because it taps into our neurological systems, triggering different areas of the brain which helps our retention, problem-solving, sense-making and creativity.

On Planning and Being Present

As leaders, professionals, parents, community members and more, we manage several to-do lists, project plans and strategic goals while cultivating the motivation, vision and strategies to get these lists done. Finding the right balance is challenging yet crucial because when we fail to be present we miss out on critical details, awareness and emotional data that can lead to better decisions and results.

10 Ways to Boost Your Email EQ

Whether it's email, text or social media, none of us will escape electronic communication and we'll all have a message misfire from time to time. Keeping our humanity in focus while embracing technology means putting our emotional intelligence skills to work, and the best leaders and communicators use key principles to ensure their e-messages are received accurately and get the results they're targeting.