Empathy has come into mainstream media, business literature and popular culture as either a default, a desirable trait or in need of development. With so much material and perspectives, there’s no end to the definitions or advice and wondering if we are doing empathy wrong…
Why Conversation is Crucial for Learning
10 Ways to Boost Your Email EQ
Whether it's email, text or social media, none of us will escape electronic communication and we'll all have a message misfire from time to time. Keeping our humanity in focus while embracing technology means putting our emotional intelligence skills to work, and the best leaders and communicators use key principles to ensure their e-messages are received accurately and get the results they're targeting.